We promise, this won't end like your last situationship. 😉
"This Is Our ‘Getting to Know Each Other’ Stage" ☕💕
📦 Order-Related Queries
“Totally hear you — waiting is the worst. Let us know your details with the order number and we will pull up your tracking info and get you a real-time update. We’re on it faster than a Netflix binge after work 🎬."
“Let’s check if your order has packed its bags and hit the road! 🚛 If not, it’s probably still fluffing a few cushions. Just share your details with order number and we’re on it faster than your ex moved on — and with way better results 😉."
“Heck yes, you can! Tracking your order is basically the adult version of stalking — and we fully support it. 😉 We'll get back to you before your phone battery even hits 20% 🔋. Just share your order details with us 💌"
“We don’t like to keep anyone waiting—unless it’s a dramatic reveal. 🛋️ Your goodies will strut up to your doorstep in 7 days, tops from shipping. But it varies depending on where you live....
“Ugh, tech can be such a diva sometimes. 😩 Let us double-check that number for you and send you a working one ASAP. Just share your order details with us.💬”
“You caught us just in time! 🕒 If your order hasn’t shipped yet, we can totally work our magic and update the address — just drop the new one below with us, love.
But if it’s already left the building (we’ll check for you), we might need to let it do its thing and then figure out a Plan B. Either way, we’ll make sure you’re not left couchless and confused. 🛋️✨”
“You caught us just in time! 🕒 If your order hasn’t shipped yet, we can totally work our magic and update the address — just drop the new one below with us, love.
But if it’s already left the building (we’ll check for you), we might need to let it do its thing and then figure out a Plan B. Either way, we’ll make sure you’re not left couchless and confused. 🛋️✨”
“Oh no, a breakup already? 😭 Since everything’s made-to-order (yep, fancy like that), we usually can’t cancel once we’ve started crafting your piece.
But still just share your order details with us and we’ll check with our makers — if your order’s still chilling in the pre-production lounge 🎬, we might be able to pull the plug. Fingers crossed! 🤞”
“Ooh, got a change of heart? We love that for you. 💁♀️ Just a heads-up — since your piece is made-to-order, changes can only be made before it heads into production.
Share your order details with us and we'll check if your order’s still lounging in the queue, and we’ll see what’s possible!”
“Looks like your order’s fashionably late — but not ghosting you, promise! Sometimes custom pieces take a little longer to be fabulous. Let me check what’s holding things up. Just share your order details with us and we’ll dig in and get you answers!”
“Yes indeed — unless the email gods are having a moment. 😤 If it’s ghosting you, it’s probably hanging out in spam or promotions and if still nothing? just let us know with your order details and we’ll double-check your order and resend it so you’re not left wondering.”
“How rude of our email to ghost you! 👻 Just share your order details with us down below and we'll double-check your order and resend that confirmation love note right away 💌.”
“Order’s in the bag — now let’s spill the tea on the bill ☕.”
“Think of this as the first-date check-split moment… but way smoother.”🎬
💳 Payment & Billing
“Totally hear you — waiting is the worst. Let us know your details with the order number and we will pull up your tracking info and get you a real-time update. We’re on it faster than a Netflix binge after work 🎬."
“Let’s check if your order has packed its bags and hit the road! 🚛 If not, it’s probably still fluffing a few cushions. Just share your details with order number and we’re on it faster than your ex moved on — and with way better results 😉."
“Heck yes, you can! Tracking your order is basically the adult version of stalking — and we fully support it. 😉 We'll get back to you before your phone battery even hits 20% 🔋. Just share your order details with us 💌"
“We don’t like to keep anyone waiting—unless it’s a dramatic reveal. 🛋️ Your goodies will strut up to your doorstep in 7 days, tops from shipping. But it varies depending on where you live....
“Ugh, tech can be such a diva sometimes. 😩 Let us double-check that number for you and send you a working one ASAP. Just share your order details with us.💬”
“You caught us just in time! 🕒 If your order hasn’t shipped yet, we can totally work our magic and update the address — just drop the new one below with us, love.
But if it’s already left the building (we’ll check for you), we might need to let it do its thing and then figure out a Plan B. Either way, we’ll make sure you’re not left couchless and confused. 🛋️✨”
“You caught us just in time! 🕒 If your order hasn’t shipped yet, we can totally work our magic and update the address — just drop the new one below with us, love.
But if it’s already left the building (we’ll check for you), we might need to let it do its thing and then figure out a Plan B. Either way, we’ll make sure you’re not left couchless and confused. 🛋️✨”
“Oh no, a breakup already? 😭 Since everything’s made-to-order (yep, fancy like that), we usually can’t cancel once we’ve started crafting your piece.
But still just share your order details with us and we’ll check with our makers — if your order’s still chilling in the pre-production lounge 🎬, we might be able to pull the plug. Fingers crossed! 🤞”
“Okay Ross💔, here’s how returns and exchanges really work (minus the confusion).”💟
We don’t do messy breakups — only classy goodbyes.💅
🔁 Returns & Exchanges
“Oof, we get it — but since all our pieces are made to order (just for you, yes, you fancy thing), we don’t do returns. Think of it as decor couture — made to order, made to love 💁♀️. But hey, if anything arrived less than perfect, we would love your feedback.”
“You’ve got great taste — and hey, switching things up is part of the creative journey 😌 Since all our pieces are made-to-order (we’re basically furniture couturiers), we don’t do returns or direct swaps.
But — if you let us know within 48 hours of delivery, with a video of you opening the packaging of the product on receiving, we might be able to offer you store credit equal to the product's sale price (minus the shipping, babe 🚚💸).
You’ll just need to:
Once we receive it and give it the ✨ all-clear ✨, we’ll drop that store credit your way to use on something new.
Now, if you received the item damaged (our bad — yikes!), we’ll take care of everything. Just send us clear photos of the damage within 48 hours of delivery, and we’ll handle the cost + issue your store credit, no stress, no shipping drama.
Either way, shoot us your order details and we’ll walk you through the next steps like the VIP you are 💁♀️.”
“You’ve got an eye for style — and we love that for you 💖. Since every piece is made-to-order (think couture, but for your home), we don’t do returns
But here’s the deal: if you reach out within 48 hours of delivery, we can hook you up with store credit for the product’s sale price (shipping excluded 🚚💸).
Here’s how it works:
Now, if your order shows up damaged (ugh, not cute 🙃), that’s on us. Just send us clear pics within 48 hours of delivery and we’ll handle the costs + issue your store credit. No drama, no stress.
Either way, drop us your order number and we’ll guide you through everything — VIP treatment included 💌.”
“You’re responsible for the ride back to us, love! Exchange shipping isn’t covered on our end — but we’ll make sure the process is smoother than your last text to your crush.”
“Oh no — that’s not how we like to roll. If your order showed up with a boo-boo, send us pics (videos too) and your order number ASAP. We’ll sort it out faster than you can say ‘broken heart, but make it chic.’ 💔✨”
“We feel you — creativity is a wild ride 🎨. If your order hasn’t gone into production yet, we might be able to cancel it. Hit us up quick with your order deets and we’ll check if the design gods are on your side.”
“As soon as your piece boomerangs its way back to us and passes the vibe check (aka inspection), we’ll process your store credit within 7 business days. Easy breezy!”
“If your piece finds its way back to us in perfect condition, still dressed in its original packaging and once the exchange is approved — we’ll send over store credit for the product price (minus shipping, of course). Return shipping’s on you, love 💌 We don’t do refunds or messy breakups — just classy exchanges and glow-ups ✨.”
💬 “We’ll drop you a little love note (aka confirmation email) as soon as your returned item lands safely back in our arms. Sit tight — couriers take a few days to work their magic! 💌”
💬 “If your return didn’t meet our policy (outside the 48-hour window, signs of use, or missing original packaging), we sadly can’t accept it. We only do clean, classy comebacks — no drama, no damage.”
“We don’t do returns, sugar — each of our pieces is made-to-order, just like love💖: custom, personal, and not so easy to undo 💅 But if you need an exchange, drop us your order number and the reason (plus pics, if something’s off).
You've got 48 hours from delivery to let us know, and the item must be unused, in its original packaging, and sent back to us (return shipping's on you, babe). Once we review and approve the condition, you’ll get store credit for the product’s price (minus any shipping charges). 💌
If the piece arrived damaged — that’s on us. Send us photos within 48 hours and we’ll make it right, no stress.”
“Now that we’ve had the awkward convo🙃, let’s move to the flirty one.”💞
“Let’s switch gears from rules to romance🥂: here’s everything about our creations 💕.”
🛍️ Product-Related Questions
“One size fits all? Kinda. 😉 Each piece comes in a standard size, beautifully designed — but if your space (or vibe) needs something custom, slide into our inbox and let’s talk dimensions. We might just make magic — custom work depends on design feasibility!”
“You’ve got a vision — we love that! 💫 While our mirrors come in set sizes and shades (listed on the product page), we do offer customization with a pinch of extra cost. Just send us the full shade name and number (brand too!) — and we’ll let you know if we can make it happen.”
“Absolutely — you’ll find all available color options listed on the product page, babe. 💘Got something else in mind? Send us the exact shade + code and we’ll see if we can color your world (with a lil’ extra charge 💅).”
“We spill all the tea on our product pages — from size and finish to care tips and sass. Head there for the full story! Each piece is unique, just like you 💁♀️.”
“We’re the makers, babe — everything’s made by us, on our time! So yes, technically always in stock… unless we’re swamped with orders (which happens when everyone’s obsessed 👀). In that case, there might be a short wait — but it’s always worth it.”
“Totally your call! Our mirrors are versatile stunners 😍 — mount them on the wall or lean them floor-style. Either way, they’re a statement.”
“Outside Delhi NCR? We recommend choosing frame only — it’s way lighter on your wallet 💸 and safer in transit.
Once it arrives, just take the ”FARMA” (included with the packaging) to your local mirror shop and they’ll give an exact mirror size to you — You just have to install it, like adding a photo to a photo frame... Easy, breezy, wall-ready! (you can ask the mirror shop to pop it in for you or you can do it yourself too 💞
“We can send you the full mirror setup, but it’ll cost more due to fragile shipping and extra packaging. If you're outside Delhi NCR, we strongly recommend going for frame only — your wallet will thank you, and your local mirror shop will do the rest! 💅”
“Mother Earth called — and yes, we answered 🌍. Many of our pieces are made using HDMR, a more sustainable material that helps us keep things gorgeous and green.”
“Absolutely — we’ve got that mirror’s good angles covered 📸. Check out all product images and videos on the product page for a closer look. It’s practically an influencer at this point.”
“We’ve covered the cute stuff😌 — now let’s talk refunds🥀(aka the not-so-sexy part of the relationship).”🙃🤷♂️
“Every rom-com has a little drama💅— here’s ours: the refund section.”🧃👀
🧾 Refund-related Questions
We’re not the refund type, babe 💅
Every piece is custom-made with love (and a little drama), so we don’t do refunds. But if your item qualifies for an exchange and returns to us looking just as fab as it left — we’ll hook you up with store credit for the product price (excluding shipping).
No codes, no drama 💁♀️
Your store credit’s already chilling in your account — just log in, shop your faves, and at checkout, you’ll see it as a payment option. Click, apply, done. Easy as styling a statement mirror. 😉
Oof, not to worry — we don’t do cash refunds, only store credit for eligible exchanges. And store credit covers the product price only — not the original shipping cost, and return shipping is on you (unless something went wrong on our end). Fair’s fair 💌
Oh no, that’s on us 💔
If your piece arrived less than perfect, let us know within 48 hours with clear photos and videos. We’ll either offer a replacement or issue full store credit — and we’ll cover all shipping if it’s our slip-up. Pinky promise 🤞
“Passwords? More like plot twists 😏”
“Login struggles? Let’s fix that love story 💌”
🛠️ Account/Login related questions
Happens to the best of us — no judgment!
Just hit “Forgot Password?” on the login page and check your email for the reset link. Still locked out? Slide into our inbox and we’ll help you get back in like the digital locksmiths we are 🔐✨
Ugh, tech troubles — we feel you.
First, make sure you're using the right email (we won’t judge if you’ve got 5). Still no luck? Shoot us a message with your order number or the email you used to sign up — we’ll sort it out quicker than you can say "login rage." 🧘♀️💻
Ready to join the cool club?
Just head to the account icon on our website (usually at the top right) and click “Create Account.” Fill in your deets and boom — you're in the inner circle 🎉
No pressure!
You can totally check out as a guest — but creating an account means you can track orders, save your info for next time, and access your store credit if you have any. Basically, it's like VIP access, minus the velvet rope ✨
Make sure you’re logged into the same email/account we issued it to.
If it’s still ghosting you, just drop us a quick message and we’ll look into it faster than your last situationship ended 💔➡️💡
“You’ve got access 🔑— now let’s talk about the things that make your heart skip a beat.”💓😌
“Accounts sorted🌹, now it’s time to fall in love with our products all over again.”💞
📣 Pre-Sale Questions
Oh yes, we make the magic happen ourselves — so it's always "in stock" in spirit 😉
But if we’re swamped with orders, we might pause availability to keep things smooth. If it's on the site, it's ready to be made for you, love 💅
You dream it, we might do it 💭✨
Our products are one-size-fits-most, but if you’ve got something custom in mind, slide into our inbox with the details.
Just know, even small tweaks can change the whole vibe — and price — so we’ll see what’s possible and quote you accordingly.
Heck yes — as long as you’re specific 🎨
Send us the exact shade name and color code (like from Asian Paints or Nerolac), and we’ll check if we can work that paint magic. A lil' custom fee may apply, but who said good taste was free? 😏
No guesswork here — all dimensions are listed on each product page.
Head there for the full lowdown (and scroll through the pretty pics while you're at it).
Of course, stalk away 👀
We upload as many pics and videos as possible on the product page so you can see your soon-to-be fave from every angle. We’ve got a photo library that’s basically a full-on mirror mood board 💁♀️
For Delhi NCR, we do both options — mirror included or frame only.
Outside Delhi NCR? We highly recommend the “frame only” option to keep things safe, light on your wallet 💸, and drama-free in transit. You just take the frame to a local glass shop and pop in the mirror — like putting a pic in a photo frame. Easy peasy!
Totally your call — our mirrors are versatile stars 🌟
Lean it, mount it, style it your way. Just make sure it’s secure, especially around tiny humans or hyper pets 🐶
Many of our pieces are crafted using HDMR — durable, fabulous and eco-friendlier.
Beautiful and conscious? Now that’s what we call power décor 🧩
Each piece is made with love (and hands)
💖, so we typically take 7–14 days to ship — depending on your location and order volume.🎀
Bulk is beautiful!🦄
For interior projects, events, or commercial spaces, drop us a message 💭 — we’d love to collaborate. Bonus points if your vibe is as good as your volume 😌
“Every great love story has a little dialogue 💭 — here’s yours 🎬💌.”
“Think of this as gossip over coffee☕, no awkward silences here"💕💫
“Spill the Tea ☕ (Plot Twists & Feedback 📖)”
Oh nooo — that’s not the unboxing moment we had in mind 😩
We’ve got you, though! Send us photos of the product + the packaging within 48 hours of receiving it, and we’ll work our magic from there.
If it’s on us, we’ll cover everything and make it right — no stress, just sass and solutions 💁♀️
We hear you.
Our products are handcrafted, not off-the-rack 🧸— so there might be slight variations, but we always aim for that ‘OMG I love it’ moment. Tell us what’s off.
Our photos are as true-to-life as possible — with videos, too.
That’s a hard no from us — ghosting isn’t our thing.
If you haven’t heard back, either your message got lost in cyberspace 🛰️ or we were buried under a pile of orders and bubble wrap.
We aim to reply within 48 hours, promise! So if it's been longer, give us a gentle nudge — we're here, ready, and caffeinated ☕💬
Noted — and so not our vibe.🧸
We usually ship within 7–14 days, but sometimes our workshop’s working overtime with back-to-back love letters (aka orders).
We’re not into excuses, though — if we slipped, we’ll own it. Let us make it up to you with an apology.💝
Yikes — that’s not what we stand for.🍿
Our team is all about kindness, fun(the friendly kind), and getting things done. If something felt off, please let us know exactly what happened so we can learn, improve, and serve you better — we take this seriously 💌
Aaaaand cue the facepalm...😓
That’s 100% not supposed to happen.🧃 Send us a photo + your order number ASAP and we’ll get it sorted faster than you can say “swap it like it’s hot.”👀
Each piece is made with love (and hands)
💖, so we typically take 7–14 days to ship — depending on your location and order volume.🎀
Bulk is beautiful!🦄
For interior projects, events, or commercial spaces, drop us a message 💭 — we’d love to collaborate. Bonus points if your vibe is as good as your volume 😌
“From ‘Do you ship here?💬’ to ‘What’s your star sign?’💭 — we’ve heard it all 💝.”
“No cliffhangers here — let’s keep the story rolling 📖✨.”
📧 General Inquiries
You talkin’ to us? We love that.💞
Drop us a line at puzzlesbyarmaan@gmail.com, slide into our DMs, or hit that contact form on our website. We’re always just a click (and maybe a latte) away ☕💌
Not yet, darling — we’re living that digital life ✨
All orders, info, and inspo live right here online. But we are manifesting a showroom in your city 😉
We love a good collab 👯♀️
If you’re vibing with our aesthetic and want to team up, shoot us an email at puzzlesbyarmaan@gmail.com, slide into our DMs, or hit that contact form on our website with your deets. 🥂
Let’s create some home magic together.✨
Oh you fancy, huh? 😏
Most of our products can be customized within reason — hit us up with what you have in mind (including colors, finishes, dimensions, etc.) and we’ll see what magic we can work.
Small tweaks, big vibes — just the way we like it.
Whether it’s mirror talk or mood board gossip, we’re all ears.
Message us anytime — if it’s home-related (or fabulous), we’re here for it 💁♀️
“Every rom-com has that one serious scene — here’s ours 📖.”
“Not the steamy part of the movie, but hey, super important 🎬.”
🌍 Policies & Legal
Right this way, legal eagle 🦅 → You’ll find all the fine print here.
It’s not as juicy as our mirror designs, but it is important. (Grab a coffee — it's a thrilling read ☕📜)
Your secrets (and data) are safe with us 🔐We don’t do shady — just shiny, ethical biz.📰
For all the details on how we collect, use, and protect your info, you can check our privacy policy here.💼✨
Ew, no. We don’t do gossip or data-selling.
Your info is used only to make your experience fabulous — and it's locked tighter than your dream wardrobe ✨
We’re not just pretty faces 💁♀️ — we care.
Many of our products are made using sustainable materials like HDMR, and everything is crafted in-house with love
💖, not mass-produced chaos🎬
Small-batch, big heart, always.💕
We’re based in India 🇮🇳 and play by the rules — the real ones, not the fun sass rules we make up 😉
All transactions and policies are governed under Indian law, and we take compliance seriously.🖊️💌
“This isn’t goodbye — it’s just the start of our situationship🎬💕.”
“Every great rom-com ends with a promise💖— ours is to always be just a message away 💌.”